Refunds and cancellations

Last updated: June 21, 2026

Insightora Quick Signal is currently being prepared for commercial launch. Billing is not open yet. Cancellation and refund terms will apply after paid billing is approved and launched.

Planned monthly subscription cancellation

After paid billing launches, customers will be able to cancel the Insightora Quick Signal Monthly subscription through the approved billing portal or account billing flow. Cancellation should not require emailing support as the primary path.

What happens after cancellation

After paid billing launches, subscription cancellation will stop future renewal according to the approved billing policy. Account access after cancellation will follow the implemented account workflow and applicable billing-period rules.

Extra packs

Extra Quick Signal packs are planned for paid-active accounts after billing launch. Extra-pack refund handling applies only after paid billing is approved and launched.

How to ask a billing question

Billing is not open yet. For refund questions or billing help, contact support@insightora.io. Do not send payment card details or sensitive payment information by email. Do not enter payment details unless redirected from an approved Insightora checkout after launch.

How refunds are handled

After paid billing launches, refund requests will be reviewed case by case through support. Refunds will not be automatic, and approval will depend on the details of the request and the approved billing policy.

Support contact

For refund questions or billing help, contact support@insightora.io. Cancellation should use the approved billing portal or account billing flow after paid billing launches.