Insightora Quick Signal

Support for Insightora Quick Signal

Contact

Email: support@insightora.io

We aim to respond within 1–2 business days.

What to include

To help support review your request, please include:

  • The email address used for your Insightora account.
  • A short description of the issue or question.
  • The Amazon marketplace involved, if relevant.
  • The product or workflow step where the issue happened, if relevant.
  • Screenshots or screen recordings if they help explain the issue.
  • The approximate date and time of the issue.

What not to send

For your security, please do not send passwords, payment card details, API keys, private tokens, or other secrets. Support will never need these to help you.

Billing support

Billing is not open yet. For launch or account questions, include your account email and a short description of the subscription, cancellation, quota, or payment topic. When paid billing launches, customers will be able to cancel their subscription through the approved billing portal or account billing flow. Cancellation should not require emailing support as the primary path. For refund questions or billing help, contact support. Do not send payment card details or sensitive payment information by email. Do not enter payment details unless redirected from an approved Insightora checkout after launch. For cancellation and refund information, see the Refund & Cancellation page.

Planned access and quota

The free trial includes 5 lifetime Quick Signals. Planned paid access is $19.99/month for 500 Quick Signals per billing period. After billing launch, paid-active accounts are planned to have extra-pack options of 100 extra Quick Signals for $8, 250 extra Quick Signals for $15, or 500 extra Quick Signals for $25. Paid access will open only after billing approval and launch readiness checks.

Product issue reports

For product issues, include what you expected to happen, what happened instead, and whether the issue repeats. If the issue relates to a supported marketplace, include the marketplace name.

Research-output limitations

Quick Signal is decision-support only. It does not guarantee sales, profit, rankings, availability, marketplace accuracy, or other business outcomes.