Support for Insightora Quick Signal

Contact

Email: support@insightora.io

We aim to respond within 1–2 business days.

What to include

To help support review your request, please include:

• The email address used for your Insightora account.
• A short description of the issue or question.
• The Amazon marketplace involved, if relevant.
• The product or workflow step where the issue happened, if relevant.
• Screenshots or screen recordings if they help explain the issue.
• The approximate date and time of the issue.

What not to send

For your security, please do not send passwords, payment card details, API keys, private tokens, or other secrets. Support will never need these to help you.

Billing support

For billing questions, include your account email and a short description of the subscription, cancellation, quota, or payment issue. Do not include payment card details. For cancellation and refund information, see the Refund & Cancellation page.

Product issue reports

For product issues, include what you expected to happen, what happened instead, and whether the issue repeats. If the issue relates to a supported marketplace, include the marketplace name.